[All] I really like how you make time to communicate with your fans even though you have a busy schedule.

A friend who went to a fan signing bragged about how the kids were so affectionate.
My heart melts when I read the messages left on the fan cafe. I get emotional when I see just one word, "Thank you again today."
The best thing is to listen to your fans and empathize with them.

.
Thanks to that, the fans feel reassured and feel that 'I'm not alone'! It's even more heartbreaking because it's an idol who really loves his fans.