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We understand that Alohas want to send messages of support to Cha Eun-woo, but military units have difficulty managing large volumes of letters and mail, and there is a risk of loss, so we ask that you refrain from delivering letters and mail."
"If gift giving disrupts military life, penalties may inevitably be imposed at the company level. All gifts delivered to military units and military-related locations will be disposed of," he emphasized.
The agency added, "Please send letters or messages of support to the company if possible," and "We will continue to do our best in various ways to ensure Cha Eun-woo's smooth military service."
I think this is right. If you send too many gifts or letters, it will be too difficult to manage.
This seems like a really good notice. I think it would be best to send it to the company if possible!