JYP Entertainment apologizes and provides refund procedures to those who experienced inconvenience due to excessive identity verification at this fan meeting.
The refund target is the audience who purchased tickets for the first week of fan meetings and whose entry was restricted due to inability to verify their identity, and can receive a refund of the full ticket price and shipping fee. Refund applications can be made through Yes24 from July 23 to 27, and JYP stated that they will make efforts to prevent recurrence.
Although it's late, thank you for your decision to refund! Please make sure to improve so that this doesn't happen again. Please be careful not to hurt your fans. ๐
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